Helping you and your small business succeed with technology
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In Your Face App Guarantees That You Notice Appointment Alerts
It’s easy to get caught up in what you’re doing and miss an alert for a Zoom meeting or a reminder to leave for an appointment. The Mac app In Your Face ensures that will never happen again by taking over the entire screen for notifications and requiring that you click a button to dismiss…
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Four Solutions to Gotchas in macOS 14 Sonoma
We’re seeing an increasing number of people switching to macOS 14 Sonoma, and for the most part, things are going well. However, Apple introduced some new features—and turned them on by default—that are causing some consternation. If you’ve switched to Sonoma or are planning to soon, here are four features you might want to know…
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watchOS 10.1 Brings Double Tap to the Apple Watch Series 9 and Apple Watch Ultra 2
Apple recently released watchOS 10.1, with support for the much-ballyhooed double-tap gesture that selects the primary action in many apps without requiring that you touch the screen! It’s available only on the new Apple Watch Series 9 and Apple Watch Ultra 2, where you activate it by raising your wrist and tapping your thumb and…
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Use iOS 17’s Check In Feature to Reduce Worry
We’ve all had a friend or family member say, “Text me when you get home,” because they want the peace of mind from knowing you arrived safely. But what if something goes wrong—or you forget—so they never receive that text? They’ll be worried and won’t know where you are, if you’re OK, and so on.…
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Open the Mac’s Control Center with This Obscure Keyboard Shortcut
With macOS 13 Ventura, Apple brought Control Center from iOS to the Mac, providing a unified interface for features that users need to turn on and off regularly or that receive frequent adjustments, like screen brightness and audio volume. Clicking the Control Center icon in the menu bar brings it up, but it’s a small,…
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New M3 Chip Family Powers Updated MacBook Pros and 24-inch iMac
At Apple’s Halloween-themed Scary Fast event on October 30, the company unveiled its next-generation Apple silicon chips for Macs, the M3, M3 Pro, and M3 Max. Apple also showcased new 14-inch and 16-inch MacBook Pro models and a faster version of the 24-inch iMac based on these chips. They’re available to order now, with units…
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Stay Alert! Voice Phishing Used in Recent Ransomware Attacks
All it took for MGM Resorts International to be compromised with ransomware was a quick phone call, which some now call “voice phishing” or “vishing.” An attacker using LinkedIn information to pose as an employee asked MGM’s help desk for a password change, after which they were able to install ransomware. MGM is now up…
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Want to Password-Protect a PDF? Follow These Best Practices
We periodically field questions about password-protecting a PDF to prevent the wrong people from reading it. Lawyers want to ensure that drafts of legal documents don’t fall into the wrong hands, financial advisers want to keep confidential financial information private, and authors want to prevent their writing from being shared broadly on the Internet. Others…
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Keep a USB Keyboard and Mouse for Troubleshooting
Steve Jobs famously railed against cable clutter, and it’s now easy to use a desktop Mac with a wireless keyboard and mouse, either from Apple or another manufacturer. That’s fine for regular usage, but Bluetooth keyboards and mice aren’t always sufficient. Batteries wear out, pairing can fail, and wireless interference can cause lags or spurious…
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Networking Gear Does Wear Out—Suspect It in Internet Slowdowns and Dropouts
We’ve helped some clients recently with networking problems that seemed to be related to Internet connections. Most notable was intermittently slow Internet performance, causing the client to call their ISP to upgrade to a higher bandwidth connection with guaranteed throughput. But that extra monthly expense turned out to be unnecessary once we tracked the problem…
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