Consultant Alliance

A Different Kind of Consulting

Helping you and your small business succeed with technology

Remote IT Support

Remote IT support available anywhere in the world

Onsite Tech Support

Onsite tech support for Pasadena, Los Angeles, Ventura, and Orange Counties

Risk-free Remote Service

Risk-free remote service—if we can’t help, you don’t pay

Small Business IT Support That Works as Hard as You Do

At Consultant Alliance, we specialize in IT support for small businesses, home offices, and independent professionals. Whether you’re in PasadenaLos Angeles, or working remotely across the country, we help you get more from your technology—without the headaches.

With over 30 years of experience, we offer reliable, personalized tech support for Macs, PCs, networks, iPhones/iPads, cloud services, and smart devices. From one-time troubleshooting to ongoing managed IT services, our goal is simple: keep your business running smoothly and securely.

Need help with a network setupFileMaker database, or email sync issue? Want a trusted IT partner who speaks your language? You’re in the right place.

Call us at 626-286-2350 to fix what’s not working—or visit our Services page for more on how we can support your business.

What Consultant Alliance Means…

At Consultant Alliance, we believe that successful technology support starts with clear communication. Whether you’re a small business owner, a home office professional, or just trying to keep your digital life running smoothly, having someone who listens—and understands—is essential.

Technology is all about the details, and that’s where we shine. From computers and printers to networks and mobile devices, we take the time to understand your needs and concerns, so we can deliver reliable solutions that save time, reduce stress, and help your systems work better together.

That’s why we created Consultant Alliance—to be more than just “your IT guy.” We’re your partner in making technology less frustrating and more productive. When you work with us, you’re not just hiring support—you’re joining an alliance built on trust, communication, and results.

Real Clients, Real Problems

We often hear from new clients, “I wish I’d hired you sooner!” So we asked: what finally brought them to Consultant Alliance? Here’s what they told us:

  • “We need help choosing, buying, and installing new technology.”
  • “Our computers are outdated and slowing us down.”
  • “We’re losing productivity because of recurring tech issues.”
  • “We’re overwhelmed by spamphishing, and cybersecurity threats.”
  • “Our accounts were hacked—we need better data protection.”
  • “I read about a data breach—are we at risk?”
  • “Are our devices secure?”
  • “Is our data backed up—and how often?”
  • “What happens if we lose a computer or our files?”
  • “I need help using my MacPCiPhone, or iPad more effectively.”
  • “What can voice assistants like Alexa and Siri really do for me?”

If you’ve asked these questions—or wished someone else had the answers—it’s time to call Consultant Alliance.

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Messages Now Offers Shared Conversation Backgrounds

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Automate Your Mac with Folder Action Scripts

Do you repeatedly find yourself wanting to do something in the Finder with every file of a certain type? Perhaps you regularly download files from a particular website that come in with a .txt extension, even though they’re CSV files that should have a .csv extension? Or maybe you want to rename files according to […]

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Reminders (Finally) Adds Time Zone Support

Apple’s latest operating systems have eliminated a longstanding annoyance for frequent travelers: the lack of time zone support in Reminders. If you had set a reminder to alert you at 9 AM Eastern and then traveled from Virginia to California, your alert would go off at 6 AM, which is likely unhelpful and potentially sleep‑disrupting. […]

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Five Ways to Protect Against Forgetting Your Apple Account Password

One of the big wins of using a password manager is that you don’t need to remember or enter most passwords—the app does that for you. Even those passwords that must be entered manually can be looked up if you forget them. However, people who don’t use password managers regularly forget passwords and have to […]

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Backups: Trust but Verify

It’s easy to assume your backup app—whether it’s Time Machine, Carbon Copy Cloner, Backblaze, Retrospect, or something else—is quietly doing its job. But it’s possible for a bug to corrupt backups or for a destination disk to fail silently, such that you can’t restore backed-up data. We’ve seen this happen! For peace of mind, set […]

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Don’t Miss Calls and Texts: How to Use New Phone and Messages Filtering

Spam is one of the many banes of modern existence. While we receive more email spam than anything else, interruptions from unwanted phone calls and text messages are even more annoying. Apple has added various features over the years to help control spam calls and messages, but none have completely solved the problem. The problem […]

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Testimonials

For well over ten years, Chris Keller of Consultant Alliance has been our  IT advisor and FileMaker guru. He has developed and upgraded our systems, computers, and FileMaker databases,  resolving all issues in updating applications and equipment. He is quick to respond, listens and works collaboratively to thoroughly understand our needs and anticipate potential challenges. Most importantly, he is creative and effective in developing solutions that work.

— Paula Sigman-Lowery, Author & Disney Historian / Digital Services Chair for The Docent Council of The Gamble House

— Howard Lowery, Howard Lowery Gallery

I have been working with Chris from Consultant Alliance for over 15 years and I have always found he & his organization very professional and able to diagnose and correct our software & hardware  challenges.  And when he doesn’t have an immediate solution he will tell you and then research to get the solution.     Chris has also always provided timely advice on when to upgrade along with recommendations on both software and hardware.  He is my IT person.

—Michael Real, CEO Real Foods Marketing

“Chris is efficient, focused, and hard working. I rest easy knowing that if we have a database crisis he will be there to help us immediately. Chris has helped us streamline and automate so much of our database workflows – if we can dream it, Chris can build it!”

—Emily Goodall, Kaiser Permanente Educational Theater Program

If you are here and not sure how to proceed, please call us at 626-286-2350, and we would be happy to help you find a solution to your needs.