Privacy Policy for Consultant Alliance
Effective Date: 04/20/25
Last Updated: 04/20/25
Consultant Alliance (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment information.
- Device Information: IP address, browser type, operating system, and referring URLs.
- Usage Information: Information about how you use our website, services, and communications.
We collect this information when you:
- Request service or support
- Subscribe to updates
- Schedule an appointment
- Provide information during consultation
- Interact with us via SMS, phone, or email
2. How We Use Your Information
We use your information to:
- Provide IT consulting and support services
- Send appointment confirmations and updates
- Communicate with you about projects, services, or promotions
- Maintain internal records and improve services
- Send SMS notifications and updates (with consent)
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with trusted third parties only when necessary to deliver our services or comply with legal obligations, including:
- Payment processors
- Remote support and monitoring software providers
- Email and text message delivery services
- Legal authorities if required by law
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Access is limited to authorized personnel, and we use industry-standard encryption, firewalls, and monitoring to protect our systems.
5. Your Choices
You can:
- Opt out of non-essential communications at any time
- Request access, correction, or deletion of your personal data
- Manage communication preferences via email or by contacting us directly
6. 10DLC SMS Text Messaging Compliance
By providing your phone number and opting in, you consent to receive SMS messages from Consultant Alliance related to:
- Appointment reminders and updates
- Service confirmations
- Account-related alerts
- Limited-time offers or service notifications
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP.
We will not share your mobile number or consent with third parties for their marketing purposes.
We follow CTIA, TCPA, and carrier guidelines and maintain an active opt-in list in compliance with U.S. 10DLC registration and messaging requirements.
7. Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will revise the effective date and notify you through appropriate channels.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Consultant Alliance
Pasadena, California
Phone: 626-286-2350
Email: support@consultantalliance.com
Website: www.consultantalliance.com
