Help Desk via Remote Access

One of the more popular services: Our RISK FREE Help Desk via Remote Access are available to you while you’re at home, in your office, traveling, really anywhere in the universe with internet, including the International Space Station.

As long as you have internet access, call and setup a remote session with us and we can provide you with a solution to your problem in real time.  You will need to provide your credit card/debit card info after an initial 5-minute assessment.

You do not pay if you are not satisfied with the session. We must obtain your approval that you are satisfied with the solution provided before we will process any payment. Install Teamviewer here.

Maintain & Monitor your existing Network and Devices

It’s time to allow the person who happens to be tech-savvy the opportunity to stop wearing the IT hat and focus on why you hired him in the first place. Let us be your out-sourced professional IT department starting now.

We will meet with you, listen to your needs & concerns & work with you to create an IT monitoring and maintenance plan that will let you sleep at night in peace.  We can provide both remote and in-person support so you don’t have to worry about your backups, or virus definitions, or disk space availability on your servers and we can monitor your individual devices for errors such as failing hard drives.

We will create a customized support agreement review based on an assessment of your existing setup that fits your needs. Install Watchman Monitoring here.

• User support and mentoring
• Device setup, application installation and configuration, and password management
• Smart phones, Smart watches and tablet support
• Small Office and Home Office network upgrades
• Moving assistance for your network and devices

• Technology updates and upgrades 
• Physical security (cameras, recorders, etc.)
• Device security, review and implementation
• Web design and hosting assistance
• Server, network attached storage, cloud storage implementation and maintenance.