Helping you and your small business succeed with technology

  • Having Trouble with a Public Wi-Fi Network’s Captive Portal Login Page?

    Having Trouble with a Public Wi-Fi Network’s Captive Portal Login Page?

    When you connect to a public Wi-Fi network at an airport, hotel, coffee shop, or school, you may need to interact with a captive portal login page to be granted access to the network. It might require you to enter login credentials, ask for your name, or make you agree to terms of service. But…

  • When Should You “Ignore Ownership” on an External Drive?

    When Should You “Ignore Ownership” on an External Drive?

    Under the hood, macOS relies on Unix, which is a multi-user operating system. That’s why a Mac can host multiple users who, as long as they don’t know each other’s passwords, cannot see each other’s files. To maintain each user’s privacy, macOS relies on permissions that specify who can do what with any given file…

  • Be Careful When Scanning Unknown QR Codes

    Be Careful When Scanning Unknown QR Codes

    QR codes, those square, blocky codes you scan with your iPhone’s camera to load a Web page, have become ubiquitous. So much so that we seldom pause before scanning any QR code we see. But if you think about it, that’s the same as clicking random links in emails or texts, which is a terrible…

  • Remember the Magnifier App When You Need to Read Tiny Text

    Remember the Magnifier App When You Need to Read Tiny Text

    Trying to make out a tiny serial number or some fine print you can barely read can be frustrating. Years ago, Apple added a magnifier mode to its accessibility options and turned the feature into a standalone app in iOS 14. You can find the Magnifier app in the Utilities folder in your App Library…

  • Two Techniques for Improving Google Chrome Security

    Two Techniques for Improving Google Chrome Security

    Although most Mac users rely on Apple’s Safari for Web browsing, plenty of people prefer Google Chrome for its cross-platform compatibility, massive collection of extensions, and tight integration with the Google ecosystem. Chrome is by far the most popular browser in the world, with about 65% of the market, compared to Safari’s 18%. Still others…

  • Insert Emoji More Easily with Text Replacements

    Insert Emoji More Easily with Text Replacements

    For many of us, emoji are fun, but we don’t want to choose Edit > Emoji & Symbols whenever we want to insert one. A faster, better technique is to set up text replacements for emoji you insert often. Open System Settings > Keyboard > Text Replacements, click the + button at the bottom, and…

  • It’s Usually OK to Share Full-Size Images in Email and Messages

    It’s Usually OK to Share Full-Size Images in Email and Messages

    In the early days of the Internet, when most people connected via slow modems, saving bandwidth was a big deal. You could watch images load on Web pages, and you’d have to wait to download a large email attachment before the rest of your email would appear. For most people, in most situations, bandwidth isn’t…

  • How to Copy an App Icon on the Mac

    How to Copy an App Icon on the Mac

    Let’s say you’re writing documentation to help colleagues use Preview to edit images, sign PDFs, and convert graphics. (A worthy task for which they will thank you!) For this documentation, you want to include the Preview app’s icon so they know what to look for in the Applications folder and Dock. To copy a high-resolution…

  • Prep Your Tech for Travel

    Prep Your Tech for Travel

    Long ago, to get ready for a trip, we’d mostly make sure we had our plane tickets, books and magazines to read, and a snack. Prepping for travel in today’s tech-heavy world comes with a new set of tasks, most of which shouldn’t be left to the last minute. Identify Devices, Chargers, and Cables to…

  • Apple Explains Its Approach to Device Longevity

    Apple Explains Its Approach to Device Longevity

    We Apple users tend to believe that our devices usually last longer—both physically and functionally—than Windows PCs and Android smartphones. For instance, Apple’s current operating systems work on nearly all Macs, iPhones, and iPads introduced in 2018 and later, albeit with some feature loss on the oldest devices. In a white paper entitled “Longevity, by…

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