Consultant Alliance

A Different Kind of Consulting

Helping you and your small business succeed with technology

Remote IT Support

Remote IT support available anywhere in the world

Onsite Tech Support

Onsite tech support for Pasadena, Los Angeles, Ventura, and Orange Counties

Risk-free Remote Service

Risk-free remote service—if we can’t help, you don’t pay

Small Business IT Support That Works as Hard as You Do

At Consultant Alliance, we specialize in IT support for small businesses, home offices, and independent professionals. Whether you’re in PasadenaLos Angeles, or working remotely across the country, we help you get more from your technology—without the headaches.

With over 30 years of experience, we offer reliable, personalized tech support for Macs, PCs, networks, iPhones/iPads, cloud services, and smart devices. From one-time troubleshooting to ongoing managed IT services, our goal is simple: keep your business running smoothly and securely.

Need help with a network setupFileMaker database, or email sync issue? Want a trusted IT partner who speaks your language? You’re in the right place.

Call us at 626-286-2350 to fix what’s not working—or visit our Services page for more on how we can support your business.

What Consultant Alliance Means…

At Consultant Alliance, we believe that successful technology support starts with clear communication. Whether you’re a small business owner, a home office professional, or just trying to keep your digital life running smoothly, having someone who listens—and understands—is essential.

Technology is all about the details, and that’s where we shine. From computers and printers to networks and mobile devices, we take the time to understand your needs and concerns, so we can deliver reliable solutions that save time, reduce stress, and help your systems work better together.

That’s why we created Consultant Alliance—to be more than just “your IT guy.” We’re your partner in making technology less frustrating and more productive. When you work with us, you’re not just hiring support—you’re joining an alliance built on trust, communication, and results.

Real Clients, Real Problems

We often hear from new clients, “I wish I’d hired you sooner!” So we asked: what finally brought them to Consultant Alliance? Here’s what they told us:

  • “We need help choosing, buying, and installing new technology.”
  • “Our computers are outdated and slowing us down.”
  • “We’re losing productivity because of recurring tech issues.”
  • “We’re overwhelmed by spamphishing, and cybersecurity threats.”
  • “Our accounts were hacked—we need better data protection.”
  • “I read about a data breach—are we at risk?”
  • “Are our devices secure?”
  • “Is our data backed up—and how often?”
  • “What happens if we lose a computer or our files?”
  • “I need help using my MacPCiPhone, or iPad more effectively.”
  • “What can voice assistants like Alexa and Siri really do for me?”

If you’ve asked these questions—or wished someone else had the answers—it’s time to call Consultant Alliance.

Latest on the blog

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Today’s Fire Prevention Tip: Avoid Cheap Lithium-Ion Batteries

We always recommend buying from reputable manufacturers rather than no-name brands, especially for products with lithium-ion batteries, such as power banks, Bluetooth speakers, flashlights, power tools, e-bikes, and more. In a 2025 study, industrial scanning company Lumafield CT-scanned over 1,000 lithium-ion battery cells from ten different brands, including reputable manufacturers like Samsung and Panasonic, as […]

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Not All Your Mac’s USB-C Ports Are the Same

We recently helped a client set up an external boot drive on a Mac mini for testing, but the installation kept failing near the end with vague errors. We tried different cables, swapped drives, and more, to no avail. On a hunch, we moved the SSD to a different USB-C port, and the installation completed […]

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macOS 26.4 Warns Against Terminal-Based Malware Attacks

We’ve warned before about scams that trick users into pasting malicious commands into Terminal. Attackers create fake CAPTCHA pages—often resembling Cloudflare’s “are you a human” tests—that instruct visitors to open Terminal, paste a command, and press Return. Because the user executes the command themselves, macOS’s security protections are bypassed. Malwarebytes recently documented a macOS infostealer […]

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Check Your Input Source If Your Mac Types Unexpected Characters

If your Mac starts typing unexpected characters—or rejects a password you know is correct—check to see if the Input Source menu appears in the upper-right corner of the screen, indicating that your Mac has more than one keyboard layout available for writing in other languages. Accidentally switching from the standard U.S. keyboard (or whatever you […]

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Understanding New MacBook Battery Charging Features

The just-released macOS 26.4 Tahoe introduced two battery-related features for MacBook users, helping them understand and control MacBook charging. A Slow Charger indicator now appears in the battery status menu and in Battery settings when your Mac is connected to a charger that isn’t delivering the minimum recommended wattage. More significantly, a new Charge Limit […]

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Testimonials

For well over ten years, Chris Keller of Consultant Alliance has been our  IT advisor and FileMaker guru. He has developed and upgraded our systems, computers, and FileMaker databases,  resolving all issues in updating applications and equipment. He is quick to respond, listens and works collaboratively to thoroughly understand our needs and anticipate potential challenges. Most importantly, he is creative and effective in developing solutions that work.

— Paula Sigman-Lowery, Author & Disney Historian / Digital Services Chair for The Docent Council of The Gamble House

— Howard Lowery, Howard Lowery Gallery

I have been working with Chris from Consultant Alliance for over 15 years and I have always found he & his organization very professional and able to diagnose and correct our software & hardware  challenges.  And when he doesn’t have an immediate solution he will tell you and then research to get the solution.     Chris has also always provided timely advice on when to upgrade along with recommendations on both software and hardware.  He is my IT person.

—Michael Real, CEO Real Foods Marketing

“Chris is efficient, focused, and hard working. I rest easy knowing that if we have a database crisis he will be there to help us immediately. Chris has helped us streamline and automate so much of our database workflows – if we can dream it, Chris can build it!”

—Emily Goodall, Kaiser Permanente Educational Theater Program

If you are here and not sure how to proceed, please call us at 626-286-2350, and we would be happy to help you find a solution to your needs.